Frequently Asked Questions

Q&A Category List:

1. Common Info
2. Dimension (Light Diffuser Plate/ Light Guide Plate/ Film)
3. Material (Light Diffuer Plate/ Light Guide Plate)
4. UGR Solution
5. Lead Time, Shipping and Packing
6. Maintenance 

CategoryQuestions & Answers
1. Common Info

Q1: What is light diffuser plate(DP)? A1: The Light Diffuser Plate spreads light and hides LED hot spots to create soft lighting. It is mainly used in direct and backlit LED lighting fixtures.

Q2: What is Light guide plate (LGP)? A2: The function of the light guide plate (LGP) is to convert light entering from the side into uniform front-facing illumination.
       It needs to be paired with a light diffuser plate and a light reflector film to ensure optimal lighting and light uniformity.

Q3: What is T/T and H/Z in %? A3: T/T means light transmittance
      H/Z means Haze performance.
      
      The higher the T/T%, the better the light transmittance; the lower the T/T%, the better led hotspots hiding performance.
      YONGTEK offers light diffuser plates ranging from T/T% 57% to 95% to meet various application needs.

Q4: What optical films do you offer?
A4: We offer the following optical films, suitable for LED lighting, displays, automotive, and other optical devices or applications:

      1. Light Diffuser Film
      2. Angle Bend Diffuser Film
      3. Light Reflector Film
      4. Brightness Enhancement Film (BEF)
      5. Dual Brightness Enhancement Film (DBEF)
      6. Glare Control Film
      7. Anti-Shatter Film
      8. Privacy Filter Film

      You can click on the product names above to link to the relevant product information.
      

CategoryQuestions & Answers

2-1. Dimension

(Light Diffuser Plate) 

Q1: What thicknesses are available? A1: Standard thickness: 1.5 mm(PS) and 1.8 mm (PMMA)
       Custom thickness: 1 mm to 6 mm

Q2: What dimensions are available? A2: Standard: 1220mm (W)x1220mm(L)
      Custom dimension: 1220 mm (W) x up to 3000 mm (L)

Q3: Is there a minimum order quantity (MOQ)?? A3: Standard: No MOQ
      Customized: 3 tons (e.g., 650 pcs of PA-00B 1220x2000x1.8mm)

Q4: Cutting equipment: A4: CNC, Laser, and computerized sawing cutting machines.

CategoryQuestions & Answers

2-2. Dimension

(Light Guide Plate) 

Q1: What thicknesses are available? A1: 2,3,4mm

Q2: What dimensions are available? A2: Standard LGP dimensions for lighting: 300 x 300mm, 300 x 600mm, 300 x 1200mm, 600 x 600mm, 600 x 1200mm.

Q3: How is the LGP margin calculated? A3: It is 1.5 times the LED pitch.

Q4: What is the optimal distance between the LED and the light input side of the LGP? A4: 0.5 mm

CategoryQuestions & Answers

2-3. Dimension

(Optical Films) 

Q1: What is the minimum and maximum width that can be produced? A1: 10 mm to 1250 mm

Q2: Can I order the film cut to size? A2:  Yes, we can cut the film according to your required dimensions.
       For irregular shapes, an additional cutting tool fee will apply.

Q3: Can I order the film in a roll? A3:  Yes, it is possible. For example, 1250 mm x 150 Meters.
       We can also slit the film into rolls with specified widths.

Q4: Can the film have adhesive applied on the back? A4:  Yes.

CategoryQuestions & Answers

3-1. Material

(Light Diffuser Plate) 

Q1: What materials do we have? A1: PMMA, PS, Polycarbonate materials

Q2: Could I have PA-00B(PS) in PMMA?
A2: Yes, with MOQ 3 tons (e.g., 1000 pcs of PA-00B 1220 x 1220 x 1.8 mm).

Q3: Is the light diffuser plate suitable for thermoforming? A3: Yes, but we recommend using the light diffuser plate made of PMMA or Polycarbonate material.

Q4: Do you use recycled materials in your products? A4: No. Our products are made with 100% brand new optical grade raw materials.

CategoryQuestions & Answers

3-2. Material

(Light Guide Plate) 

Q1: What materials do we offer? A1: PMMA and PS material.

Q2: What LGP production technologies do you have? A2: Silk-printing LGP, Laser LGP and Extruded LGP.

CategoryQuestions & Answers

4. UGR Solution

Q1: Which models are recommended for the UGR solution? A1: PA-00T 1.5mm and PB-00C1 1.5mm

Q2: How to achieve UGR<19 and hide LED hotspots? A2: PA-00T+PA-75S2 / PA-00T+DF-534
      PB-00C1+PA-75S2 / PB-00C1 +DF-534

      Click here for more UGR solutions.

CategoryQuestions & Answers

5. Lead Time, Shipping & Packing 

Q1: What shipping methods can I choose from? A1: by Air, Sea and Train

Q2: How long does order preparation take ? A2:  If in stock: 1~2 weeks.
       If out of stock: 3~4 weeks.

Q3: How do you pack the goods? A3:  Our packaging process is as follows:
       1. Place corrugated paper on the wooden pallet.
       2. Stack the sheets on the pallet, then wrap and secure them with PE stretch film.
       3. Use corner boards and strapping to reinforce the goods and ensure they are securely fixed to the pallet.

CategoryQuestions & Answers

6. Maintenance 

Q1: What should I do before assembling? A1: - Wear clean working gloves (especially when assembling light guide plate).
      - Remove the protective film from the sheets.
      - Clean the sheets with an air gun.

Q2: Does light diffuser plate has a direction? A2: The pattern side of light diffuser plate should face outward.

Q3: What is the recommended storage environment? A3:  -Store in a dry place, avoiding moisture and direct sunlight.
       -Optionally, cover the pallet with a black protective film.

Address: 12F, No.86-2, Yiwen 1st St., Taoyuan Dist., Taoyuan City 33045, Taiwan (R.O.C.)
Tel: +886-3-316-0666 Fax: +886-3-316-0655 E-mail: sales@yongtek.com