Frequently Asked Questions
Q&A Category List:
1. Common Info
2. Dimension (Light Diffuser Plate/ Light Guide Plate/ Film)
3. Material (Light Diffuer Plate/ Light Guide Plate)
4. UGR Solution
5. Lead Time, Shipping and Packing
6. Maintenance
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1. Common Info |
Q1: What is light diffuser plate(DP)? A1: The Light Diffuser Plate spreads light and hides LED hot spots to create soft lighting. It is mainly used in direct and backlit LED lighting fixtures. Q2: What is Light guide plate (LGP)? A2: The function of the light guide plate (LGP) is to convert light entering from the side into uniform front-facing illumination. Q3: What is T/T and H/Z in %? A3: T/T means light transmittance |
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2-1. Dimension (Light Diffuser Plate) |
Q1: What thicknesses are available? A1: Standard thickness: 1.5 mm(PS) and 1.8 mm (PMMA) Q2: What dimensions are available? A2: Standard: 1220mm (W)x1220mm(L) Q3: Is there a minimum order quantity (MOQ)?? A3: Standard: No MOQ Q4: Cutting equipment: A4: CNC, Laser, and computerized sawing cutting machines. |
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2-2. Dimension (Light Guide Plate) |
Q1: What thicknesses are available? A1: 2,3,4mm Q2: What dimensions are available? A2: Standard LGP dimensions for lighting: 300 x 300mm, 300 x 600mm, 300 x 1200mm, 600 x 600mm, 600 x 1200mm. Q3: How is the LGP margin calculated? A3: It is 1.5 times the LED pitch. Q4: What is the optimal distance between the LED and the light input side of the LGP? A4: 0.5 mm |
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2-3. Dimension (Optical Films) |
Q1: What is the minimum and maximum width that can be produced? A1: 10 mm to 1250 mm Q2: Can I order the film cut to size? A2: Yes, we can cut the film according to your required dimensions. Q3: Can I order the film in a roll? A3: Yes, it is possible. For example, 1250 mm x 150 Meters. Q4: Can the film have adhesive applied on the back? A4: Yes. |
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3-1. Material (Light Diffuser Plate) |
Q1: What materials do we have? A1: PMMA, PS, Polycarbonate materials Q2: Could I have PA-00B(PS) in PMMA? Q3: Is the light diffuser plate suitable for thermoforming? A3: Yes, but we recommend using the light diffuser plate made of PMMA or Polycarbonate material. Q4: Do you use recycled materials in your products? A4: No. Our products are made with 100% brand new optical grade raw materials. |
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3-2. Material (Light Guide Plate) |
Q1: What materials do we offer? A1: PMMA and PS material. Q2: What LGP production technologies do you have? A2: Silk-printing LGP, Laser LGP and Extruded LGP. |
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4. UGR Solution |
Q1: Which models are recommended for the UGR solution? A1: PA-00T 1.5mm and PB-00C1 1.5mm Q2: How to achieve UGR<19 and hide LED hotspots? A2: PA-00T+PA-75S2 / PA-00T+DF-534 |
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5. Lead Time, Shipping & Packing |
Q1: What shipping methods can I choose from? A1: by Air, Sea and Train Q2: How long does order preparation take ? A2: If in stock: 1~2 weeks. Q3: How do you pack the goods? A3: Our packaging process is as follows: |
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6. Maintenance |
Q1: What should I do before assembling? A1: - Wear clean working gloves (especially when assembling light guide plate). Q2: Does light diffuser plate has a direction? A2: The pattern side of light diffuser plate should face outward. Q3: What is the recommended storage environment? A3: -Store in a dry place, avoiding moisture and direct sunlight. |