Q1: What is diffuser plate(DP)? A1: To scatter the light in some manner to transmit soft light. Application mostly with direct/back light.

Q2: What is Light Guide plate (LGP)? A2: Light guide plate is used to distribute light from the source (LED) to a particular area that requires illumination.

Q3: What is T/T and H/Z in %? A3: T/T means light transmittance
      H/Z means Haze performance

2-1. Dimension

(Diffuser Plate) 

Q1: Which thickness is available? A1: Standard: 1.5 mm(PS) 1.8 mm (PMMA)
      Customized: 1 to 6 mm

Q2: Which Dimension is available? A2: Standard:1220(W)x1220(L)mm
      Customized: 1220 mm x up to 3000 mm

Q3: Is there any MOQ? A3: Standard: No MOQ
      Customized: 3 Tons (ex:650 pcs of PA-00B 1220x2000x1.8mm)

Q4: Cutting equipment: A4: CNC / Laser / computerize sawing Cutting machine

2-2. Dimension

(LGP) 

Q1: Which thickness is available? A1: 2,3,4,6 mm

Q2: Which Dimension is available? A2: Within 1200(W)x1200(L)mm

Q3: How to calculate the LGP Margin? A3: It is 1.5 times of LED-pitch

Q4: What is the best distance between LED & LGP? A4: 0.5 mm

2-3. Dimension

(Film) 

Q1: What is the minimum & maximum width? A1: 10 mm-1250 mm

Q2: Can I order the film cut to size? A2: Yes. By unregular shape, the extra cutting tool fee is necessary

Q3: Can I order the film in a roll? A3: YES, it is workable. Ex. 1250mmx150M

Q4: Could the film have the adhesive tape on the back? A4: Yes

3-1. Material

(Diffuser) 

Q1: Which Material do we have? A1: PMMA / PS / PC

Q2: Could I have PA-00B(PS) in PMMA? A2: Yes, with MOQ 3 Tons (ex:1000 pcs of PAA-00B 1220x1220x1.8mm)

Q3: Could I do the thermoforming with the diffuser? A3: Yes, but PMMA Diffuser is recommended

Q4: Do we use recycle material? A4: We use 100% new brand optical grad raw material

3-2. Material

(LGP) 

Q1: Which Material do we have? A1: PMMA / PS

Q2: Which Technology do we have? A2: Silk-printing / Laser / Non-Printing / Extruded

4. UGR Solution

Q1: Which model is recommended for UGR solution? A1: PAA-00T 1.8mm/ PA-00T 1.5mm

Q2: How can I have UGR<19 and also cover LED hotspot? A2: PA-00T+PA-75S2 / PA-00T+DF-534

5. Lead Time, Shipping & Packing 

Q1: Which way can I choose for shipping? A1: by Air, Sea & Train

Q2: How long does it take for order preparation? A2: 1~2 weeks (in stock)/ 3~4 weeks (without stock)

Q3: How do you pack the sheets? A3: Process as below
   1.Place corrugated paper on top of the pallet
   2.Cover and surround goods with PE films after stacking mother sheets
   3.Use angle boards around the edges of the goods (if size under 600x600mm)
   4.Use wrapping tape to fix goods on pallet

6. Maintenance 

Q1: What should I do before assembling? A1: -tear the protection film out
      -clean the sheets with an air gun
      -wear gloves (especially for LGP)

Q2: Does diffuser have direction? A2: The pattern must be outside

Q3: Which Storage environment is recommended? A3: -Dry
      -Avoid moisture & direct sunlight
      -a black cover on pallet is also an option